Frequently Asked About Legal & Your Account
We collect your name, email, phone number, date of birth, address and payment details to verify your identity and process deposits via DANA, OVO, GoPay and QRIS. We also track your gaming activity, session history and withdrawal requests for account management and fraud prevention.
After account closure, we retain minimal operational records indefinitely where required by local law. Tax and dispute records are kept for seven years. You can request deletion of non-essential data; we process these requests within 10 business days.
Yes. Contact our support team through live chat or email to request a full data export. We compile your deposit history, gaming logs, withdrawal records and personal information in portable format within 10 business days at no charge.
All payment information is encrypted end-to-end using SSL protocols. We never store your full payment credentials locally. DANA, OVO, GoPay and QRIS transfers are tokenized and verified in real time through their official gateways.
Session cookies remember your lobby preferences and keep you logged in during your visit. Analytical cookies track site performance and help us improve the mobile app experience. You control all cookies through your browser settings; clearing them does not delete your account.
Your account access depends on local law in your region. We comply with applicable regulations for player verification, account restrictions and data handling. If you have questions about eligibility where local law permits, our support team can clarify your specific situation.
Open the Settings panel, navigate to Security, and select Close Account. Confirm your choice and we will disable your account immediately. Your deposit history and tax records remain retained as required; request deletion of optional data through our compliance email.
